Information We Collect

When you reach out to us for corporate floral designs or gift services, we gather information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and exact specifications for your floral needs. We also collect payment details during orders, though this is processed securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget constraints to tailor our services to your organizational requirements.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also leverage information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Pavilion Moss Field respects privacy and does not sell personal data to third parties. We share information only when necessary to deliver our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and governance measures to safeguard it. This covers safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we implement robust security controls, no method of online transmission is entirely risk-free. We continuously update our security practices to guard against new threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods differ by the type of data and the reason it was collected.

Cookies and Site Tracking

We employ cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie preferences in your browser settings. However, turning off certain cookies may impact how the site functions. For more details about our cookie practices, please review our Cookie Policy.

External Links

Our site may include links to third-party websites or services. This privacy policy covers only Pavilion Moss Field and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy notices of any third-party sites you access through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial updates occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.